Privacy Policy

Your privacy is very important to us.

Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information.


The following outlines our privacy policy

When accessing this website will learn certain information about you during your visit.

Similar to other commercial websites, our website utilises a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used.

Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

We do not use the information for tracking the activities of individual visitors to this site.


Use of cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more information about the cookies we use, please see our Cookie Policy


IP addresses

IP addresses are used by your computer every time you are connected to the Internet.

Your IP address is a number that is used by computers on the network to identify your computer.

IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.


Email information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, in person and by telephone.

This also applies when you sign up through any of our opt-in forms using your email address or make a purchase on this site.

For further information see the email policies below.


Email marketing

We use Convertkit to manage our email marketing subscriber list and to send emails to our subscribers.

Convertkit is a third-party provider, which may process your data using industry standard technologies to help us monitor and improve our newsletter.

Convertkit’s privacy policy is available at

You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter/email.


What personal data might we collect from you?

When we refer to personal data in this policy, we are referring to information that can or has the potential to identify you as an individual and accordingly, we may hold and use personal data about you as a customer.


Personal data we collect may include the following

Information we collect when you contact us via our wesbite contact form, via email, by telephone or social media.

Information that you give us when you join one of our programmes and complete a Pre Activity Readiness Questionnaire (PARQ) which includes name, address, email address and phone number and may include medical information and a doctors consent and details, in which case the doctor and their surgery will need to be made aware of our privacy policy.

Information we collect through advertising and promotions which may include name, email address and phone number.

Information we collect through application forms and scheduled phone calls for our programmes which may includes name, email address and phone number.

Information you give us when you make a payment to us, such as financial or credit card information and your name, email address and postcode.

Information that you give us when you enquire or apply for a job which may include name, address, email address and phone number.

Information about complaints and incidents which may include name, address, email address and phone number


How do we use the information that you provide to us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

Results Focused Fitness Ltd will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.


The security of your personal data

Any personal data you provide will be held for as long as is necessary having regard to the purpose for which it was collected and in accordance with all applicable UK laws.

All information you provide to us is stored securely.

Any payment transactions on our website is processed securely by third party payment processors.

The transmission of information via the internet cannot be guaranteed as completely secure.

Once we have received your information, we will use strict procedures and security features for prevention of unauthorised access.


Consent and your choice to opt-out

Results Focused Fitness may require personal data from you to carry out our business activities.

In all cases we will make it clear for what purpose we require your data and that we cannot proceed without your consent.

Results Focused Fitness provides users the opportunity to opt-out of receiving marketing communications from us at anytime by clicking on the unsubscribe button located at the bottom of all promotional e-mails you get from us.


Updating your details

You have the right to request and correct any personal information we may hold about you in our databases.

Any such requests should be marked for the attention of ‘The Data Controller’ and sent to


How long we keep your details

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.


Email policies

We are committed to keeping your e-mail address confidential.

We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about relevant to you.

We will maintain the information you send via e-mail in accordance with applicable law.


How do we protect your information and secure information transmissions?

Email is not recognised as a secure medium of communication.

For this reason, we request that you do not send private information to us by email.

However, doing so is allowed, but at your own risk.

Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL.

Credit Card information and other sensitive information is never transmitted via email.

Results Focused Fitness Ltd may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, uses software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.


Use of external links may contain links to other websites and we cannot guarantee the accuracy of information found at any linked site.

Links to or from external sites not owned or controlled by do not constitute an endorsement by or any of its employees of the sponsors of this sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by the web site Privacy Policy, Terms and Conditions, all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws.


Intellectual property rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors.

The use of our trademarks, content and intellectual property is forbidden without the express written consent from Results Focused Fitness Ltd.


You must not:

Republish material from our website without prior written consent.

Sell or rent material from our website.

Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.

Redistribute any content from our website, including onto another website.


Acceptable use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website.

Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications.

You must not use the content on our website for any marketing related purpose without our express written consent.


Restricted access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so.

If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.


Use of testimonials

Testimonials that appear on this site are actually received via text, audio or video submission.

They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way.

They are individual results and results do vary.

We do not claim that they are typical results.

The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors.

Some may have been shortened - in other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Results Focused Fitness Ltd is not responsible for any of the opinions or comments posted on Results Focused Fitness Ltd is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another.

To protect against abuse, all testimonials appear after they have been reviewed by management of Results Focused Fitness Ltd.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease.


Applicable law

This website and the use of it is governed by English law and English courts shall have exclusive jurisdiction over any related disputes.



We use reasonable care to ensure that the information appearing on this website is up to date and accurate.

While Results Focused Fitness takes precautions to prevent the occurrence of errors and omissions the user of this website should not take the accuracy of the information for granted but should check directly with Results Focused Fitness.

None of the material contained in this website is to be relied upon as a statement or representation of fact.

Results Focused Fitness has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information.

We make no warranty that the contents of this website are free from computer viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.

Results Focused Fitness Ltd makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose.

In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.


Policy changes

We reserve the right to amend this privacy policy at any time with or without notice.

However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Last updated: 17/04/18

Click HERE to contact us

Or directly to:

Click here for our Terms

A London Service In The Heart of Somerset

Results Focused Fitness Ltd | Registered in England | No. 10226170

Unit 11, Limber Road, Yeovil, BA22 8RR

07889 362190 |